Due to the unique nature of customization and personalization, we regret to inform you that any order involving these features will not be eligible for our standard return or exchange policy. Once an order has been customized or personalized, it becomes a unique and individualized item tailored specifically to your preferences.
We understand that every customer's needs and preferences are different, which is why we offer the option to customize badges or personalize certain products. This allows you to add a personal touch and make the item truly your own. However, we kindly request that you carefully review your customization choices before placing your order to ensure accuracy and satisfaction.
To guarantee the highest quality and attention to detail, our team invests significant time and effort into the customization process. As a result, once an order has been placed and the customization/personalization work has begun, we are unable to accept returns or exchanges for these items. This policy ensures that we maintain the integrity and uniqueness of the customized/personalized products for all our customers.